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Cookies Policy
This Cookies Policy explains how Hollywood Aus Casino uses cookies and similar technologies when you visit or use its website, platforms and related online services. It should be read together with our Privacy Policy and any applicable website terms. Cookies may help us operate the website, remember your preferences, maintain security, understand how the website is used and improve your online experience. Where required by law, we will ask for your consent before placing non-essential cookies on your device.
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1. What are cookies?
Cookies are small text files or similar data files placed on your computer, tablet, mobile phone or another device when you visit a website. They allow a website to recognise a device, remember information about a visit and support particular functions. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be linked with other information we hold about you.
Table of contents
We may also use related technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website use, helping us detect unusual activity and supporting communications. In this policy, the term cookies includes cookies and similar technologies unless a distinction is needed.
Some cookies are placed by us, while others may be placed by service providers that perform services on our behalf. Third-party cookies may also be used by providers whose content, tools or services appear on our website. The use of those cookies may be subject to the relevant provider's own privacy information and policies.
Why cookies matter
Cookies help a website work consistently and securely. For example, they may help maintain a secure session while you move between pages, remember language or display settings, identify the device used to access an account and reduce the need to enter the same information repeatedly. Other cookies help us understand which parts of the website are useful, identify technical problems and improve the online experience.
Cookies may also support age and access controls, fraud prevention, account protection and responsible gambling processes. Their use does not replace your responsibility to provide accurate information, protect your login details or comply with the applicable terms of the website.
2. Types of cookies we may use
The cookies used on our website may vary depending on the services available, the pages you visit, your device and your cookie choices. We may use the following categories.
Strictly necessary cookies
These cookies are needed for core website functions. They may support account access, security controls, session management, fraud prevention, responsible access measures and the delivery of pages or services you request. Because the website may not operate properly without them, strictly necessary cookies generally cannot be disabled through a cookie preference tool. You may be able to block them through your browser, but doing so may prevent some features from working.
Functionality and preference cookies
These cookies remember choices you make and help provide a more convenient experience. They may remember settings such as language, region, display preferences, consent choices or other options selected during a visit. If you decline these cookies, you may need to provide preferences again and some website features may be less personalised.
Performance and analytics cookies
These cookies help us understand how visitors use the website. Information may include pages visited, approximate time spent on a page, navigation paths, device or browser information and general interaction data. We use this information to monitor performance, identify errors, improve content and make the website easier to use. Where appropriate, analytics information may be aggregated or otherwise handled in a way intended to reduce direct identification.
Security and prevention cookies
These cookies and similar technologies may help protect accounts and services from unauthorised access, automated abuse, suspicious activity and other security risks. They can support checks relating to device use, login activity and unusual behaviour. Disabling these technologies may affect our ability to maintain a secure service or may result in additional verification steps.
Advertising and marketing cookies
Where used and permitted, these cookies may help measure the effectiveness of communications, limit repeated advertisements, understand general interests and present more relevant information. We will use these cookies in accordance with applicable requirements and any choices available to you. Declining marketing cookies does not necessarily mean you will receive no advertising; it may mean that advertising is less tailored to your interests.
3. How we use cookie information
Information collected through cookies may be used for the purposes described in our Privacy Policy and for the following general purposes:
- To provide, operate and maintain the website and online services.
- To remember your settings, consent choices and other preferences.
- To keep accounts, sessions and transactions secure.
- To detect, prevent and investigate fraud, misuse, technical attacks and other prohibited activity.
- To understand website traffic, usage patterns and service performance.
- To troubleshoot errors and improve website design, content, accessibility and functionality.
- To measure the effectiveness of communications and, where permitted, promotional activity.
- To support age, identity, access and responsible gambling processes where applicable.
- To meet legal, regulatory, compliance and responsible gambling obligations.
- To protect our rights, users, systems and business operations.
- To create reports and statistics using information that may be combined, aggregated or de-identified.
Cookies may be associated with information connected to your account or device. We do not use cookies to remove your responsibility to protect your login details or device. You should keep passwords confidential, use security features available on your device and log out of your account when using a shared or public device.
Some service providers may process cookie-related information on our behalf. We expect providers to handle information in accordance with their contractual obligations, applicable law and appropriate security requirements. Depending on the service, information may be processed in Australia or another country. Further information about personal information, disclosures and your rights is available in our Privacy Policy.
Cookie duration
Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a period or until they are deleted. The period may vary according to the purpose of the cookie, the service provider and your settings. We may review cookie use from time to time and change the technologies used on the website.
4. Managing cookies and your choices
You can manage certain cookies through the cookie notice, consent tool or preference settings presented on the website. You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies or receive a warning before a cookie is saved. Instructions differ between browsers and devices, so you should check the relevant help information for the product you use.
If you delete or block cookies, some parts of the website may not work as intended. You may be signed out of an account, lose saved preferences, receive less relevant content or need to complete certain security checks again. Blocking cookies does not necessarily delete information already collected or prevent all forms of data collection. Some technologies may continue to be required for security, service delivery or legal compliance.
Where an applicable browser or device provides a recognised privacy control, we may respond to that control as required by law. The availability and effect of a control may depend on the browser, device, operating system and the type of technology involved. Your cookie choices may apply only to the device or browser used to make them, so you may need to update your preferences when using another device.
Your privacy rights
You may have rights and choices relating to personal information collected through cookies, subject to applicable law. These may include requesting access to, or correction of, personal information and raising a concern about how information is handled. Please refer to our Privacy Policy for more information about these rights and how to make a privacy-related request. We will not ask you to provide sensitive information through an unverified channel.
Children and young people
Our services are intended for people who are legally permitted to use online gambling services in their location. We do not knowingly use cookies to collect information from children for gambling purposes. If you believe that a child has provided personal information or accessed services improperly, please use the official support or contact options made available on the Hollywood Aus Casino website.
5. Updates and further information
We may update this Cookies Policy when our website, technologies, services, legal requirements or business practices change. The updated version will be published on this page with a revised effective date where appropriate. We encourage you to review this page periodically so you understand how cookies are used. Continuing to use the website after an update may indicate your acceptance of the revised policy to the extent permitted by law.
This Cookies Policy explains cookie use in general terms and does not list every cookie or technology that may be used at all times. The cookies available may change as website features, security measures, service providers and legal requirements change. Any information provided through a cookie preference tool on the website may give more specific details about available categories at the time you access the service.
If you have a question about this Cookies Policy or wish to make a privacy request, please use the official contact or support options made available on the Hollywood Aus Casino website. Do not include unnecessary account passwords, payment details or other sensitive information in an initial enquiry. For information about the handling of personal information, please read our Privacy Policy. For information about account use, eligibility and website rules, please read the applicable Terms and Conditions.
