Max cashout $20 AUD
Hollywood Aus Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use Hollywood Aus Casino, including creating an account, playing games, making payments, claiming promotions and accessing related services. Please read them carefully before using the website. By accessing the website or opening an account, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.
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1. General conditions
These Terms & Conditions form an agreement between you and the operator of Hollywood Aus Casino. They apply to the website, your player account, games, payment facilities, promotions, customer support and any other services made available through the website. Additional terms may apply to specific products or offers. If there is an inconsistency between these terms and a specific game or promotional rule, the specific rule will generally apply to that game or offer.
Table of contents
You should only use the website where online gambling is lawful for you. You are responsible for checking the laws that apply in your location and for complying with them. Access to the website does not mean that every service is available in every jurisdiction. Hollywood Aus Casino may restrict or refuse access where required by law, regulation, internal policy or technical limitations.
The website is intended for adults who are legally permitted to gamble. You must not use the website if you are under the applicable legal gambling age, are prohibited from gambling, or are acting on behalf of another person. You must not allow another person to use your account or payment method.
Changes to these terms
These terms may be updated from time to time to reflect changes to the website, games, payment services, legal requirements or business practices. The latest version will be made available on the website. Where a change is material, reasonable notice may be provided where appropriate. Your continued use of the website after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the website and follow the available account closure process.
Website availability
We aim to keep the website available and operating correctly, but uninterrupted access cannot be guaranteed. The website may be suspended for maintenance, updates, security checks, technical issues or circumstances outside reasonable control. We may also change, remove or suspend games, features or services without liability where permitted by law.
2. Accounts, identity and security
You may be required to create a player account before using certain services. Information provided during registration must be accurate, complete and kept up to date. You must promptly correct information that becomes inaccurate. We may request documents or other information to verify your identity, age, location, payment method or source of funds. Verification checks may be required before deposits, withdrawals, winnings or continued account access can be processed.
You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, access code or other security information. Tell us promptly if you believe your account has been accessed without permission, if your details have been lost, or if you notice activity that you do not recognise. You must not use another person's account or create multiple accounts unless expressly permitted.
We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, verification cannot be completed, activity may be fraudulent or unlawful, or continued access could create a risk to the website or its users. We may also take action where required for responsible gambling, legal, regulatory or security reasons.
- Do not register or play using false, misleading or stolen information.
- Do not use automated systems, bots, scripts or software intended to gain an unfair advantage.
- Do not interfere with the website, games, payment systems or security controls.
- Do not use the website for unlawful activity, money laundering, fraud or unauthorised payment activity.
- Do not attempt to manipulate game results, promotions, bonuses or account systems.
If an account is closed or suspended, access to games and related services may be unavailable while checks are completed. Any remaining balance will be handled in accordance with applicable law, verification requirements and these terms. Where prohibited activity or a breach is identified, transactions or winnings may be reviewed and may be withheld where legally permitted.
3. Deposits, play and withdrawals
You should only deposit funds that you can afford to lose. Deposits must be made using a payment method held in your name or one that you are authorised to use. We may reject, reverse or hold a transaction if it cannot be verified, appears unusual, is subject to a payment dispute, or does not comply with applicable requirements. Your payment provider may apply separate fees, conditions or processing times.
Funds placed into your account are for use on the website and are not a savings facility. You must not use deposits to test payment methods, move funds between people, or support activity that is fraudulent or unlawful. We may request information about the purpose of a transaction or the source of funds where appropriate.
Games must be played using the controls and rules displayed on the website. Outcomes are determined by the relevant game system. You are responsible for checking your stake, selected options and other details before confirming play. Once a game round has been accepted, it may not be cancelled except where the game rules or applicable law provide otherwise.
We take reasonable steps to ensure that games and account records operate accurately. If a technical error, display error, communication failure or system malfunction affects a transaction or game, we may correct the error, cancel affected activity or restore an account to the position that would have applied without the error. We will not knowingly allow a technical fault to create an unfair advantage.
Withdrawals
Withdrawal requests may be subject to identity verification, payment checks, account review, minimum or maximum limits and any conditions shown at the time of the request. Where possible, withdrawals may be returned using an approved method connected with the original deposit. We may ask you to provide additional information before releasing funds. Processing time can vary because of checks, payment providers, weekends, public holidays and circumstances outside our control.
You must not cancel or dispute a legitimate payment without first raising the matter with us. If a payment is reversed, charged back or found to be unauthorised, we may recover the amount and suspend the related account while the matter is investigated. You remain responsible for any taxes or reporting obligations that may apply to you.
4. Promotions, responsible gambling and privacy
Promotions and offers
Promotions, bonuses, rewards and other offers are subject to their own promotional terms. These terms may include eligibility requirements, qualifying activities, expiry dates, wagering or play conditions, game restrictions, deposit requirements and withdrawal rules. You should read the complete terms of an offer before accepting or using it.
Unless stated otherwise, a promotion is limited to one offer per eligible person, household, address, device, payment method or other permitted unit. We may refuse, withdraw or amend an offer where there is suspected misuse, duplicate participation, technical error or a breach of the promotional terms. We may remove promotional benefits and review related transactions where an offer has been obtained unfairly or contrary to its rules.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and avoid chasing losses. Do not gamble when upset, under the influence of alcohol or medication, or when gambling could affect your essential expenses, relationships or wellbeing.
- Use available deposit, spending, time or loss controls where offered.
- Take regular breaks and keep track of the time and money you spend.
- Consider a temporary break or account closure if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, health, work or relationships.
- Contact the website through the available support channel if you want information about account restrictions or self-exclusion.
Requests for self-exclusion or account restrictions may limit access to the website for the selected period. You must not attempt to bypass a restriction by opening another account or using another person's account. Responsible gambling tools are not a substitute for professional advice, and you should seek support from an appropriate Australian service if you are concerned about your gambling.
Privacy and communications
Personal information is handled in accordance with the Hollywood Aus Casino Privacy Policy and applicable privacy requirements. Information may be collected to create and manage accounts, verify identity and age, process transactions, provide support, maintain security, prevent fraud, meet legal obligations and improve services. Information may be shared with service providers, payment partners, verification providers and authorities where permitted or required.
By using the website, you agree that we may send service messages relating to your account, transactions, security and important changes. Marketing communications will be managed in accordance with applicable requirements, and you may be able to adjust marketing preferences through the available options.
Complaints and general legal terms
If you have a question or complaint, please use the support options available on the website and provide enough information for the matter to be reviewed. We may ask for account details, transaction information or supporting documents. You should not send passwords or sensitive payment details through an unsecured channel.
To the extent permitted by law, the website and its services are provided without guarantees that access will always be uninterrupted, error-free or suitable for every purpose. Nothing in these terms excludes or limits a consumer guarantee, right or remedy that cannot lawfully be excluded or limited. Subject to those rights, we are not responsible for losses caused by circumstances outside reasonable control, misuse of the website, failure to protect account details, or reliance on information that has not been independently verified.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are governed by the laws that apply to the relevant service and user, subject to any mandatory rights or protections available under Australian law.
